New Client Centre

You’ve done the hard part.

Deciding to reach out is often the heaviest lift. I’ve tried to make everything that follows as simple and transparent as possible.

What happens next.

I prefer clarity over mystery. Here is exactly what the onboarding process looks like at We Heal.

Step 1

Schedule your consultation.

Schedule a complimentary 15-minute phone or video call. We’ll discuss what you’re seeking support for, how I work, and whether we’re the right fit. We’ll also clarify the appropriate booking pathway.

Step 2

Complete welcome forms.

If we decide to move forward, you’ll receive secure online intake and consent forms, along with important practice information. These are completed prior to booking your first session so our time together can focus fully on you.

Step 3

Begin your therapy journey.

Once your forms are complete and any required documentation is in place (such as a GP referral for Medicare or approval through Victims Services), you can book your first appointment. From there, we begin our work together — grounded, collaborative, and focused on meaningful progress.

Schedule your consultation →
Schedule your consultation → 
Investment

Fees & Session Rates

Therapy is an investment of your time, energy, and financial resources. I provide clear, upfront information about session fees and payment processes so you can make informed decisions without uncertainty.

  • A standard individual therapy session is 5O minutes long.

    Session Fee: $220 / session.

  • I also offer extended individual therapy sessions:

    80 minutes - $320 / session

    110 minutes - $420 / session

    Please note that medicare rebates are not available for extended sessions.

  • A valid Mental Health Care Plan and referral from your GP or psychiatrist is required prior to your first session.

    Medicare provides a rebate of $87.45 per 50-minute session, for up to 10 sessions per calendar year (subject to GP review).

    Full payment is required at the time of your appointment, and the rebate can be processed on your behalf after the session.

  • If you have an approved counselling support package through Victims Services NSW, you may be eligible for funded counselling sessions.

    Victims Services provides financial support for people impacted by violent crime in NSW, including domestic and family violence, sexual assault, and child sexual abuse.

    You will need a current approval letter and reference number before your first appointment.

    Approved sessions are billed directly to Victims Services, and no out-of-pocket fee applies for authorised counselling hours.

  • I offer one-hour clinical supervision for social workers and practitioners working in domestic and family violence, child protection, sexual assault, high-risk contexts, and complex mental health.

    As an Accredited Mental Health Social Worker with over 17 years’ experience across hospital, statutory, and community settings, I provide a reflective and structured space to strengthen formulation, risk assessment, ethical decision-making, and sustainable practice.

    Supervision Fee: $180 per 60-minute session.

    If you are an organisation seeking supervision or consultation for your staff, please enquire to discuss tailored arrangements.

Schedule Consultation
Schedule Consultation

My commitment to you.

Therapy works best when it feels safe, clear, and collaborative. Here’s what I commit to in our work together.

Support

Listen

I take the time to hear your story, ensuring your experiences, needs, and goals inform the direction and pace of our work together.

Guidance

Empower

I draw on evidence-based and trauma-informed approaches to support understanding, skill-building, and informed decision-making as you navigate challenges.

Growth

Integrate

Through a collaborative therapeutic process, therapy supports the development of insight, coping skills, and emotional capacity over time, guided by your readiness and priorities.

FAQs

Common questions.

Here are a few things my clients often ask before starting.

  • I provide individual counselling and trauma-informed therapy for adolescents (16+) and adults. I work with women, men and those who identify as non-binary. I support people experiencing anxiety, stress, burnout, emotional regulation difficulties, relationship challenges, life transitions, and the impacts of trauma, including domestic and family violence and sexual assault.

  • No, you do not require a GP referral to book a session unless you are seeking a Medicare Rebate.

  • Trauma-informed therapy recognises how past experiences can influence emotional responses, relationships, and a sense of safety. It prioritises emotional safety, choice, collaboration, and pacing, rather than pushing for disclosure or change before you feel ready.

  • Yes. Medicare rebates of approximately $87 per session are available for eligible clients with a GP Mental Health Treatment Plan.

  • Yes. I am a Victims Services approved counsellor and provide counselling under the NSW Victims Support Scheme for eligible clients.

  • Sessions are currently offered via secure telehealth (video or phone). In-person appointments will be available in the near future.

  • Each session runs for a total of 60 minutes, including approximately 50 minutes of therapeutic time and time set aside afterwards for clinical documentation and administration. You are able to book extended therapy sessions if required.

  • I understand that plans can change. This policy helps ensure I can offer consistent care and run a sustainable practice.

    • More than 48 hours’ notice: no cancellation fee

    • 24–48 hours’ notice: 50% of the session fee

    • Less than 24 hours’ notice: full session fee

    Where possible, notice is always appreciated, and cancellations due to exceptional circumstances can be discussed.

  • You can book a free 15-minute consultation online or contact me by phone or text to discuss options before booking sessions directly.

Still have questions?

Please email me - I’m happy to help!